Just move the light bulb closer to the hue bridge so that it can find and connect the bulb. How can a Hue system that has been working perfectly, suddenly begin to call bulbs unreachable? Can’t bring chandelier and ceiling lights to the bridge … any suggestions… I have about 20 that will not be recognized, not even sure why I needed a new bridge anyway. Same deal bulbs worked fine, now unreachable. So try and find a particular phrase that works for each room/bulb, and keep using that to control your bulbs. The Bulbs are not turned on at the mains – First check it is turned on at the mains, turn the light on and off at the switch, when on the bulb should be lit a bright white. Tried all the above myself without any joy giving Phillips hue until end of month to come up with a solution to the problem, then I will be moving to another supplier, can’t guarantee I won’t do any bad advertising on social networks. It mainly concerns about how is your setup and how much light bulbs you have got. Even with the closed connections and proper working, your bulbs might sometime get unreachable for no reason at all. Maybe something in the smart home chain is playing up, maybe you want to give your Hue system to an friend – or maybe you just want to start your smart home configuration again from scratch. Hue lights. It can also be worse if your Wi-Fi router and the bridge are close to each other. Philips Hue Lights Unreachable This was a huge problem that we had in our house. The second bulb on the other hand is a no go: for the first time I need to return a Hue bulb. With Philips Hue lighting products (and the required Hue Bridge), you can adjust and control your lights from anywhere in the world. If all the Hue lights just became “unreachable,” it might be time to move your Hue Bridge away from your router and toward a more centralized location. While the Philips Hue smart lights are some of the most reliable and most intuitive we've had the pleasure of using, there might well be occasions when you need to reset them. before committing to a full Hue … But there are some other issues with the people as well. I can tell google or Siri to turn them on and they will turn on just one and … I was very happy to find some bulbs that fit in my alcove where I have some glass shelves. Wait two minutes while your Hue system starts back up. How and when do I update my Hue software? I’ve tried all of the tips to no avail. I’ve gotten no where with Philips technical support, so I thought I’d check here to see if anyone has experienced the same… 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Now all four are reachable again and everything seems to work fine. In French, the message displayed by the App, for the Lights and accessories, is "impossible d'établir le lien". Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. My Philips Hue app offers the option to delete "unreachable" bulbs. It is beyond my understanding, that Philips can keep ignoring all the desperate cries for assistance in solving the problems their client are having with Hue bulbs out of reach? This adds a config for Hue lights to allow unreachable lights to still work. All you have to do is follow the steps outlined above (depending on the problem) and your Philips Hue Lights will start working again. To see if this is the case try plugging the bulb into a light that is a close to the bridge as possible, turn it on and see if you can control it from your Hue app. You can connect that network in your smartphone to control the bulbs from official Hue app. If this doesn’t seem to work: 1- Open the Philips Hue app. Your bulb will easily reset in this way. Now my only problem is that some of my bulbs won’t seem to take the latest update. Done everythingand nothing happens. *. Click to Read More. Mine were reachable for the first hour. Changing channels did not work. But, there are some easy solutions that you can try to fix the issues with your smart bulbs in a matter of time. They all still worked fine however. All my lights are OK now. The Bridge’s IP address can also be checked by visiting the Application setting center. I would blame this on an update maybe as mine have also done the exact same thing.. pay way to much for such unreliability. The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. Your home internet WiFi and the Hue bridge that uses Zigbee to create a wireless network both broadcast on 2.4ghz, because of this they could conflict with each other when using the same channel. I’m now going to make a note of each bulb’s ID on a post-it to make resetting them easier. Something that everyone keeps on forgetting to mention. This might also result in lights being unreachable. App will not find any of my six hue lights & customer service is useless in helping to rectify the issue. The fix here is to change the channel your bridge uses. I am another victim in this sad and unfortunate Drama. I’ve tried most things listed except starting from scratch. You can turn on or off the lights from the main to see whether the lights are working fine or not. You can add up to 50 Philips Hue lights and accessories to one Bridge. 4- Look for the light you can’t control. Most of them tend to be related to network issues, dimmer switches, and unreachable hue lights, among others. Light does not look that smart and it is out of 5 ) them to bulb! The list of the most common issue with Hue lights hue lights unreachable but work look unreachable if you think that the Hue.. Matter what fixture i put it in or how many times i turned the lamps on and off through app... 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