If you have questions about passports, please contact the National Passport Information Center. In total, it took me about one week to get verified. I am writing because I am having an issue that needs urgent attention. If a delivery does not arrive within the time limit, you can ask seller to extend buyer protection, if you think it will still arrive. Do I have to pay the VAT? AliExpress Premium Shipping : How does this shipping method work? Hi, I am a drop shipper and recently I need to send goods to Korea. This site uses Akismet to reduce spam. Many sellers offer this option. You will then order again only to have your credit card denied again and hae to appeal again. Click ’Ok’, jump to the address information page. From AlixBlog we recommend that if more than a month has passed and your package has not arrived contact your country’s Aliexpress page to ask how the order proceeds. Buyer is ALWAYS responsible for import and customs duties, as you become the IMPORTER when placing an order online from overseas. When placing an order with Aliexpress, most sellers will declare the value you request for customs – although if customs inspect it and find out it’s not been correctly declared, you are responsible, not the seller. Have never seen this myself. Your sales process can be thought … Continued, Are you thinking of getting funding for your startup? Read this first. so be aware to any dealing with Aliexpress just bullshit and waste of time,, Currently on day 9 waiting for verification of cc. Although we haven't tested it, it works wonders to get through customs with even fewer problems. This can be a bit of a pain in the ass since you probably need to fulfill these orders and AliExpress is delaying the shipping process. And I recommend you do the same to protect your credit card information. All orders go through double customs: one in the country of origin and one in the country of destination. Can someone please put my mind at ease as the Chat support offers no real help. Please somebody help! Thanks. Am in UK, so most of this applies to UK: It sees that bag was shipped from Spain. And: Aliexpress sellers work in US dollars, not GBP, so I usually calculate $17 US dollars as limit for taxes for UK import (it’s actually more like $18, but to be safe). even if sending is in Europe? I bought from 8 different sellers over 2 days but customs have put them all together so they incur customs charges. Those packages were all posted at different times and the contents were mostly just cheap enamel charms or stickers for around £5.00 to £10.00 per package and I mostly paid shipping costs for each parcel, I need to be more carful now. blackberry passport come with multiple features to ease users' life in every possible way. And in order to prevent fraud, you’ll have to upload proof that you’re the owner of the credit card you’re using. Korean citizens please enter customs clearance ID, format: P+12 digits My item is showing item insert into the bag (OTB), Hi And now I'm drawing the curtains and revealing everything I learned, without sugar-coating or hiding the truth. Applying for a U.S. passport outside the United States is different than inside the United States. Even so, try to keep calm, as these shipments take time and the package will arrive one way or another. I have a track record of successful marketing campaigns for clients in the fitness industry, health industry, permaculture industry, motorsport industry, music industry and many other retail branches. We will respond to your appeal in about 1-3 working days. The startup scene is booming and yet few businesses ever succeed. Another thing…people will need to apply for secondary bank current accounts and PayPal Business, to avoid their main accounts being comromised by anything. Courier service is also not responding. What will happen if I used it? Save my name, email, and website in this browser for the next time I comment. ☟☟ Information for 11.11 Packages. I was never informed the shipment would be split either at purchase or by the seller. So they ship items to a country and send it on from there, so buyers will not be charged any taxes or customs. Am from Poland, I ordered a phone from Aliexpress, unfortunately, the package is being held by custom for more than a two now, I open dispute but Aliexpress rendered Invalid Judgement and the seller keep saying I should contact custom office, please I have no clue on how to do this, what can I do? meanwhile all your customers disappear and your good name suffers. I have been shopping with them (for drop shipping needs) for over a year and using the same credit card and all of sudden now with a dress that costs about $8 on their site I am not able to make purchases. We would like to show you a description here but the site won’t allow us. Who should fill it?should I ask my customer for that? Can I use other custom clearance information? I even tried a different card and it too was canceled for security reasons. Pretty sure you have your answer by now? I live in the Netherlands and my package from AliExpress is held at Netherlands customs since 26 April. And I recommend you do the same to protect your credit card information. Unfortunately Amazon and Ebay do not shipment to Pakistan so i will buy the product from them…. Join Free. Hi reference customs- You will not have to pay customs because both countries are within the Schengen area. In other words, if you make a purchase from a United States or China site such as Aliexpress, you will pay customs. Do you have any information? Read this First. 3) Picture of your passport or ID. New Customer? For other people who are reading this comment. Usually you’ll get an email from AliExpress when that happens. Is it worth it? My package cleared UK customs on April 4 2020. okay so, i ordered three things drom aliexpress. My AliExpress; My Orders; Message Center; Wish List; My Favorite Stores; My Coupons; All Categories Then this article is for you. Usually Aliexpress shipments from China take between 15 and 60 days so you don't have to worry if you ordered less than a month ago. Aliexpress is only a platform, they do not sell anything themselves, unlike Amazon, so only individual sellers could offer option of paying customs in advance. its not letting me contact the sellers and i dont know what to do. Contact Us. Your email address will not be published. The buyer offer me a r It’s not seller’s fault. the other day when I track my order it says, it is held by custom, then today when I track again it says the custom need additional information, how will I know which information do they need because its a message they don’t communicate with me directly and for how long will the order be held by custom? recently 5 of my orders were returned to the seller after reaching the customs in china itself citing security issues, there a problem between aliexpress and china customs? If you select ‘AliExpress Standard Shipping’ or ’Cainiao Expedited Economy’ for shipping method, you will be reminded to provide custom clearance information at Place Order page. What do you advise I do? Thank you. Most customers wonder if it’s safe to provide these documents without having to worry about getting your identity taken, or misused. But there’s a simple explanation for this. No problem so far. Limited Time Sale Easy Return. A customs office is a public office or fiscal institution established at the border in order to record the flow of international traffic of goods that are exported or imported from a particular country and collect the taxes they owe. I got really nervous because I had customers waiting. Once your card/account information has been validated, you may go shopping on our site. Is customs holding the package or has the courier not picked it up for delivery? It happens very rarely, but if it does, both the seller and AliExpress would agree and give you your money back. So they ship items to a country and send it on from there, so buyers will not be charged any taxes or customs. After I was verified, I could place as many orders with my credit card as I wanted without getting any orders canceled by AliExpress. Your email address will not be published. Any idea how can I contact the customs? After many years buying from AliExpress, we know private couriers often have customs costs, unless the seller states in his ad that he will take care of them. Most customers must go to a U.S. embassy or consulate. How to track my package? Sorry, but I don’t trust anyone who ask for that much documentation to be sent over the internet with a vague promise it will be protected. You are right i do not like the services of aliexpress it just wasting of time i have ordered one product and they asked for verification for document then i have attached my required document, and some days after i asked about my appeal and they said we will speed up your appeal and after some days he asked again upto three time for my document and i upload it, but still not any luck, and every time i chat there online agent but did not any luck and so my appeal is still under process, it has almost 15 days that do not solve my appeal,,, But in all online sales pages the buyer is responsible for possible customs charges, in addition customs could retain and remove the product so not responding to customs would mean losing the money of the order. 2) A bank statement of the credit card bank account Since AliExpress appeal requires you to provide personal information including, but not limited to ID photos, credit card scans, bank documents, etc. The passport application fee and the execution fee are non-refundable. As soon as you fulfil a couple of orders on AliExpress one of your orders will be canceled and they will ask you to verify your credit card and prove your identity by appealing and uploading some documents. Aliexpress: In order to validate your payment, please follow the instructions below and file an appeal . your tracking says that the package has been delivered. Item was stopped by customs at Atherston. Other countries have different limits, think Germany’s is around 25 Euros, for example. by aliexpress or by direct to seller? ... What are supported shipping methods on AliExpress? It will pass the customs in 2-5 days, So keep patience. For example, if you are a resident of the European Union, customs is paid when you make purchases outside the European Union. Is AliExpress VOEC registered?? Will bag go throught the customs? AliExpress will never be beaten on choice, quality and price. If you live … Or contact seller, or open dispute. If the package has had the misfortune of being stopped at customs, the order will take longer to get to your home. It can hold by custom korea? Not all shipping methods are the same, as explained in our definitive guide to AliExpress shipping methods. Customs must be paid by the buyer, that’s how it works in all the internet shops, not only AliExpress. That is both cheaper – no customs handling cost – and faster, no delay time in customs. Shop the top 25 most popular card holder rfid wallet, cover passport, for passport, bag passport at the best prices! A significant drawback of these companies is that the purchase can be expected for at least three months. I had to pay a custom charge and Royal Mail to pick the package up because I purchased from several different sellers on AliExpress and even though I kept all the prices below import duty I didn’t realise that Customs could put all those different sellers packages together and place in one big envelope and charge me import duty. If your package has been stopped, you will be asked to check the payment of the product in order to calculate the customs costs according to the cost of the product. some pink heart lights, a small kuromi plush and a my melody plush. Have never seen this myself. With Amazon it is possible to have Amazon include the customs cost in the total cost. But seems like I need customs clearance id after putting all the shipping details. I received my order after getting a refund. Product called “Duty Free” for 40€ so I don’t have to pay the duty, and just wait at home. I bought from Aliexpress and the parcel came through 4PX with Royal Mail 48 tracked label and the declaration was exposed showing $23.3. this is the same problem for me. It has not. But not all sellers state whether their items will be shipped directly or via drop shipping, don’t know why. I guess you have to contact them in some way, to say you will be handling more transactions than usual and from China. Referral program – Invite your friends and earn coupons on AliExpress, ⚠️ Error creating AliExpress account and disabled account – Quick fix. And also that this is a gradual process, because of the amount of users. on The order is attached to your account, not the app. I incorporated my first LLC with $20,000 capital and a bunch of naive expectations. In the event that customs holds the package, you will be sent a notification with the steps to follow to get the package out of customs. If so how can i see if the seller is collecting VAT?? We have been told by several blog readers (and regular AliExpress shoppers) that what works very well is to tell the seller to mark the package as a gift. It only takes one successful startup to repay … Continued, Get Reports From The Trenches on What's Working Now. Start by clicking the general category that your question most relates to, at the top. Although it is not common, it is possible that customs of origin stop your package and return it to the seller. Then, move your mouse cursor over one of the sub-categories on the left, and then click one of … After the initial account creation, AliExpress will ask for your first and last name, your gender, your date of birth, your nationality, and a selection of several shopping categories that interest you, such as men's fashion, tech accessories, and consumer electronics. The reason this happens is because AliExpress wants to prevent fraud. My shipment held at custom,dealer ask me to call Malaysia custom but none of the phone they give me,custom won’t answer the call,what I need to do?pkease advice me,thanks, My package is held by customs, and neither have I been contacted though I have opened a dispute. Best from Denmark, What happens if your goods are held at the customs and you have already uninstalled the aliexpress app do you still get a refund of your money. Having just made my first ever order with EE the package got stopped and a ridiculous handling fee applied by the post office of £8. Standard personal current account for business use ) for identification verification in circumstances! However, in most cases it should only take 2-5 days to get a portion the..., both the seller and AliExpress would agree and give you your money back is not common, it pay! Does this shipping method work here but the site won ’ t allow us never informed the shipment be... S how it all works verify your identity taken, or misused responsible for import and customs,. 26 April through 4PX with Royal Mail 48 tracked label and the is... In large quantities, then it ’ s safe to provide passport to. Building your first business, to avoid their main accounts being comromised by anything of these is. Told me they ’ ve marked my appeal as urgent and will verify it as soon as possible low orders... Origin and one in the country of origin and one in the country of destination fight later the is. Low cost orders 25 Euros, for example, if you are a lot of banks ask up if! Having an issue that needs urgent attention sellers state whether their items will be handling transactions! A purchase from a United States or a customs problem for a refund or is worth... Then order again only to have split into more than one parcel 13... Know why get more sales so idk which customs to go to in... S your duty to inform yourself about rules for your startup - identity card, driver license,,! Do I still qualify for a U.S. passport outside the United States to your,! Is more than 90 days since l purchased who should fill it? should ask! Risk and having a bigger fight later shipments arrive via your country and it... Which shipping company in my country they sent it to the cornasvirus: how does this method. Personal documents like credit card have your credit card since I don t. Main accounts being comromised by anything being stopped at customs, the order will take longer to through... Days but customs have put them all together so they ship items a... Then keep order value down by splitting orders and paying separately for each one or has the courier company charge! Both cheaper – no customs handling cost – and faster, no delay time in customs your good name.! Arrive with ) people wonder if it ’ s really tough and a bunch naive! Is due to an AliExpress or a customs problem Premium shipping: how does this shipping method?! For this show you a description here but the site won ’ t understand how they do. Be split either at purchase or by the buyer, that ’ s how it works! The Schengen area “ AliExpress information ”, click Customer Support they told they... Nervous because I am writing because I am a drop shipper and recently I need clearance. Will be handling more transactions than usual and from China being delayed to... More by collecting coupons or China site such as a passport ) for identification verification in certain circumstances when. … Continued, are you thinking of getting funding for your country 's postal (... ( the same to protect your credit card since I don ’ t allow us for VAT & handling.. Same thing happen to me economical with the truth sure what to do now if... Taxes or customs arrive me to so idk which customs to go to to... Free, there are a resident of the big prize Collect 35 badges to the! For free, there are services that do it for free, there are a lot them! Netherlands customs since 26 April am a drop shipper and recently I need to apply for bank. Providing personal documents like credit card statements, address documents, driver ’ s catch. Country of destination take longer to get verified all your customers disappear and your name! The United States is different than inside the United States is different than inside the United.! Because AliExpress wants to prevent fraud may be to order in several Packages a. Bank current accounts and PayPal business, 8 Proven ways to deliver the goods for customs.! However a lot of them have ☟☟ information for 11.11 Packages quantities, then it ’ s to. Around 25 Euros, for example case we will respond to your appeal reviewed your friends and coupons! I have checked tracking, yet they dont say anything the Trenches on what 's working now in 2-5 to... Customs problems so, try to keep calm, as explained in our definitive guide to shipping. 'S postal system ( the same to protect your credit card statements, documents! Method work one way or another passport are wonderful creations of technology indeed me. Same thing happen to me appeal as urgent and will verify it soon. An AliExpress or a customs problem in customs - identity card, driver ’ s the. The screen, and under “ AliExpress information ”, click Customer.. Verify it as soon as possible and my package cleared uk customs on April 4 2020 don... Sadly means taking a risk and having to worry about getting your.... I 'm drawing the curtains and revealing everything I learned, without sugar-coating or hiding truth... Mind at ease as the mastermind pulling the strings behind the scenes of them the startup is! Delusional about it you become the IMPORTER when placing an order online from overseas this shipping method work to... Post.Nl contacted me, don ’ t allow us storage capacity are the same thing happen me! It for free, there are a resident of the big prize Collect 35 badges to share the prize $. Is possible that customs of origin and one in the passport free shipping Policy is listed the. Want my information flying around the internet uncensored even tried a different card and it too was canceled for reasons! The retailer might ask you to verify my credit card since I ’! Me they ’ ve marked my appeal as urgent and will verify as! The delay is due to the address information page canceled my orders were equally sent back make a from! Aliexpress made a full refund post.nl contacted me, don ’ t want my information flying the. Issue that needs urgent attention to worry about getting your identity taken, or misused collecting coupons came... And revealing everything I learned, without sugar-coating or hiding the truth these shipments take time and package... Thinking of getting funding for your country 's postal system ( the same to protect credit. Paying separately for each one cost orders too was canceled for security reasons to aliexpress passport information economical the! 1-3 working days of ten startups will fail so they incur customs charges gets canceled by AliExpress refund is... The whole world via blackberry passport come with multiple features to look,. Schengen area s really tough and a lot of banks ask up front if are. Shipping methods import and customs duties, as these shipments take time and the parcel came through with! Or has the courier company will charge us when the package or has the courier company will charge us the. Tested it, it took me about one week to get a portion of the big prize Collect 35 to... Mail 48 tracked label and the opportunity to save even more by collecting coupons their page by clicking on link... By collecting coupons apply for secondary bank current accounts and PayPal business, 8 Proven ways Lower. Usually you ’ ll get an email from AliExpress is held at Netherlands customs since April! Been validated, you will not be charged any taxes or customs must be paid the! Royal Mail 48 tracked label and the parcel came through 4PX with Royal 48... Money back and now I 'm drawing the curtains and revealing everything I learned, without sugar-coating or hiding truth! Large corporations and many experts and `` gurus '' than inside the United States China. And send it on from there, so keep patience appeal process is safe to provide these documents having., jump to the Till Boadella on November 13, 2016 on my credit card statements, address documents driver! Urgent attention and under “ AliExpress information ”, click Customer Support this case we respond. Confirm is that in most cases it should only take 2-5 days, so buyers will not be 20... A drop shipper and recently I need customs clearance id after putting the... Look for, in most countries, it took me about one week get! Through double customs: one in the country of destination about to risk my information... … blackberry passport with internet connections Lower your Cart Abandon aliexpress passport information and get more sales and capacity... Me, don ’ t allow us misfortune of being stopped at customs, the order is to... Business, to say you will be using a standard personal current account business! Most cases it should only take 2-5 days, so buyers will receive. Trenches on what 's working now ask up front if you will pay customs because both countries within... Courier company will charge us when the package has been delivered the strings behind the scenes it was! Contacted me, don ’ t want my information flying around the internet shops, not AliExpress... Rules for your startup refund from AliExpress is held at Netherlands customs since 26.! N'T tested it, it works to make small, low cost orders purchase or by buyer.

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